Главная » Error » 12 Fixes For ‘Unreal Engine Is Exiting Due To D3D device being lost’ Error

12 Fixes For ‘Unreal Engine Is Exiting Due To D3D device being lost’ Error

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What causes the Error ‘Unreal Engine is exiting due to D3D device being lost’?

There are a variety of reasons why you can see this error message, including but not limited to:

  • Unreal Engine that isn’t up to date: The most likely cause is that the Unreal Engine isn’t up to date and can’t connect with other system components that have just been updated. It’s also possible that it’s the other way around.
  • Antivirus software: Several antivirus programs block the Unreal Engine, resulting in a false positive. This is a typical problem that may be remedied by either setting a whitelist or removing the feature.
  • Device Drivers That Are Either Corrupt or Outdated: Another possible explanation for this problem is that your device drivers are either malicious or outdated. Reinstalling or upgrading the driver’s works in both circumstances.
  • Missing Steam Files: Steam is frequently used in conjunction with Unreal Engine. You will receive the error message discussed if the game/installation files are faulty or inadequate.
  • NVIDIA GeForce Settings: These components have also been known to cause problems in the game. The problem is generally solved by deactivating the module or disabling particular parameters.
  • Overclocking: While overclocking may give your PC the boost it requires, it has been known to produce problems or conflicts with resource-intensive apps. It’s possible that disabling overclocking will solve your problem.
  • Default Graphics card: When a specialized graphics card with a higher power is functioning, the default graphics card normally disables itself. However, it may be operating at the same time as the specialized graphics card, causing conflicts and extra problems.

Make sure you’re logged in as an administrator before you begin working on the solutions. You also need to have an open and active internet connection.

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  • Отредактируйте редактор реестра

    • Перейдите по этой ссылке: https://msdn.microsoft.com/en-us/library/windows/hardware/ff569918(v=vs.85).aspx
    • Там вы найдете раздел под названием TdrDelay, который предоставит вам всю информацию, необходимую для создания раздела реестра, чтобы изменить время задержки.
    • Чтобы открыть реестр, откройте меню «Пуск» и введите «Пуск», когда откроется окно. Введите «regedit» и нажмите «ОК».
    • Теперь должен быть открыт редактор реестра. Здесь вы используете информацию с того сайта, который я только что указал.
    • Сначала перейдите в HKEY_LOCAL_MACHINE System CurrentControlSet Control GraphicsDrivers.
    • Щелкните правой кнопкой мыши GraphicsDrivers и вернитесь к> Значение DWORD (32 бита).
    • Будет отображен новый ключ. Обязательно назовите это «TdrDelay».
    • Щелкните его правой кнопкой мыши и выберите «Редактировать».
    • В разделе «Значения данных» введите 10 (это количество секунд для задержки) и убедитесь, что вы выбрали «Десятичное число» в качестве основы.
    • Нажмите ОК и перезапустите систему.

    Fix Unreal Engine is Exiting due to D3D Device being Lost

    Contents
    hide
    Solution 1: Update Unreal Engine And WindowsSolution 2: Disable Any NVIDIA Performance-Enhancing FunctionsSolution 3: Modify Preferences For Dedicated GraphicsSolution 4: Turn Off Onboard GraphicsSolution 5: Disable Any Antivirus or Firewall SoftwareSolution 6: Remove Any Overclocking or SLI TechnologySolution 7: Update Your Graphics DriverSolution 8: Avoid Playing In Full-Screen ModeSolution 9: Reinstalling DirectX and Modifying FreeSync SettingsSolution 10: Verify Integrity Of Game FilesSolution 11: Lessen GPU TemperatureSolution 12: Reconfigure FPS LimitSolution 13: Check For Hardware IssuesWorkaround:

    Solution 1: Update Unreal Engine And Windows

    In order to update the unreal engine follow the steps mentioned below:

    1. First, open the Epic game’s Launcher and then go to the “Library”.
      Choose Library Option
      Choose Library Option
      Choose Library Option
    2. In the library section, you will see “Engine Versions” on the right pane, if an update is available you will see the “+Add Versions” option beside it.
    3. Double click on the “Add Version” option, a message will appear up for installing the new engine. Install the new version by following the on-screen instructions and then select “Update”.

    In order to update Windows follow the steps below:

    1. Press the “Window + S” keys together to open up the search box, here type “Check for Updates” in the search prompt, and press “Enter”.
      Check for Updates
      Check for Updates
      Check For Updates
    2. In the Windows, Update tab choose the “Check for Updates” option. This will prompt windows to look for any possible upgrades over the internet.

    Измените видеокарту по умолчанию.

    Для улучшения игрового процесса некоторые пользователи могут установить на свой ПК специальную видеокарту. Из-за ограниченной производительности встроенной видеокарты, а игра может быть несовместима с двойной видеокартой, может возникнуть ошибка «Unreal Engine завершается из-за потери устройства D3D». В этом случае вы можете установить свою выделенную видеокарту в качестве видеокарты по умолчанию, чтобы устранить эту ошибку.

    Совет экспертов: Этот инструмент восстановления сканирует репозитории и заменяет поврежденные или отсутствующие файлы, если ни один из этих методов не сработал. Это хорошо работает в большинстве случаев, когда проблема связана с повреждением системы. Этот инструмент также оптимизирует вашу систему, чтобы максимизировать производительность. Его можно скачать по Щелчок Здесь
    ed_moyes
    Эд Мойес

    CCNA, веб-разработчик, ПК для устранения неполадок

    Я компьютерный энтузиаст и практикующий ИТ-специалист. У меня за плечами многолетний опыт работы в области компьютерного программирования, устранения неисправностей и ремонта оборудования. Я специализируюсь на веб-разработке и дизайне баз данных. У меня также есть сертификат CCNA для проектирования сетей и устранения неполадок.

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    Solution 3: Changing the Preference for Dedicated Graphics

    Usually, people who use Unreal Engine and play its games are known to have their own dedicated graphics installed on their computer. Dedicated graphics are usually added later on on-top of the in-build graphics module by Intel (known as Intel HD or Intel UHD).

    However, the being of two graphics modules in a single computer induces several issues which is of no surprise. In this solution, we will navigate to the control panel of NVIDIA and then after selecting Unreal Engine, make sure it is customized to run on NVIDIA graphics drivers only.

    1. Right-click anywhere on your Desktop and select NVIDIA control panel.
    2. Once the control panel is opened up, click on Manage 3D Settings. Now click on Program settings.
    3. Now, you will see a drop-down containing the list of all programs. Add Unreal Engine and select NVIDIA (Dedicated graphics) from the second drop-down.
      Changing preference of Graphics Card
    4. Save changes and exit. Restart your computer and try launching the module/game and see if this solves the issue.

    Solution 1: Updating Unreal Engine, Windows, and Steam

    Usually, if either of the components mentioned is outdated, they have issues communicating with each other. With poor communication, the game cannot run properly. This is a very common recurring issue and users often overlook this.

    The method to update the Unreal engine is a bit lengthy but Windows and Steam update in a jiffy. Make sure that you are logged in as an administrator and follow the steps in the exact order. We will start by updating the Unreal Engine.

    1. Open the Launcher and navigate to the Library
    2. Once in Library, at the top, you would be able to see the Engine version. If there is an update available, you will see a plus icon right next to it.
    3. Click on the Add versions and when you click it, a prompt will be given to install the new engine. Download the engine version accordingly and click on Update.Updating Unreal Engine
      Updating Unreal Engine

    Now that Unreal Engine is updated, we will proceed by updating Windows.

    1. Press Windows + S, type “update” in the dialogue box, and open the Update result when returned.
    2. Now, click on the button of Check for updates. Now, Windows will automatically start checking the online servers if there is any update available to be installed.
      Updating Windows

    Be patient and let the process complete. After the process is completed, if prompted, restart your computer. After restarting, follow the steps below to update Steam.

    1. Launch the Steam client and make sure that you have an active internet connection.
    2. The client, after checking the online servers will automatically start downloading the latest update. After the update is downloaded, restart the computer again.

    After all the modules have been updated, try running Unreal Engine and see if the error still persists. If it does, follow the steps below.

    Solutions For ‘Unreal Engine Is Exiting Due To D3D Device Being Lost’ Error

    1. Update Unreal Engine and Windows
    2. Update Graphics Driver
    3. Change Default Graphics Card
    4. Verify files in Steam
    5. Disable NVIDIA Geforce/ AMD Radeon Experience Battery boost
    6. Disabling Antivirus/Firewall Software
    7. Turn off Overclocking and SLI Technology
    8. Reduce PC’s energy consumption
    9. Disable In-Game Full-Screen Mode
    10. Check Hardware
    11. Lessen GPU Temperature
    12. Reconfigure FPS Limit

    See also  12 Fixes: Steam Link Setup ‘No Host Computers Found’ 

    Обновление за сентябрь 2022 г .:

    Теперь вы можете предотвратить проблемы с ПК с помощью этого инструмента, например, защитить вас от потери файлов и вредоносных программ. Кроме того, это отличный способ оптимизировать ваш компьютер для достижения максимальной производительности. Программа с легкостью исправляет типичные ошибки, которые могут возникнуть в системах Windows – нет необходимости часами искать и устранять неполадки, если у вас под рукой есть идеальное решение:

    • Шаг 1: Скачать PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
    • Шаг 2: Нажмите «Начать сканирование”, Чтобы найти проблемы реестра Windows, которые могут вызывать проблемы с ПК.
    • Шаг 3: Нажмите «Починить все», Чтобы исправить все проблемы.

    скачать

    How to Solve Unreal Engine is Exiting due to D3D device

    This error message can be very persistent and it can occur in several games that are powered by the unreal engine. This occurs mostly for the compatibility issue of the game settings and your system.

    When you tend to push your CPU and GPU usage to the maximum level or overclock the components, you can get the error. I am not implying that overclocking is bad, but enhancing the performance leads you to various errors like this.

    Enough with the worried texts. Let’s solve this problem together. I have included the best possible methods for you to solve the problem.

    I have shortlisted 10ways to get rid of the matter for your sake. I am not encouraging you to apply all of these fixes. Instead, follow the solutions in an ascending manner and check whichever works for you best.

    Also, check out our separate post on how to fix Origin error code 20.6.

    Here are the methods to resolve unreal engine exiting due to D3D device error:

    Method 1. Update Graphics Driver

    Graphics drivers allow your graphics hardware to communicate with the operating system. If you don’t update the driver from time to time, you might get into various problems like this. Delete your current drivers and install fresh updates.

    Here is how you can update your graphics driver:

    • Search for the Control panel in your windows search box and click on it.
    • Click on Uninstall a program from under the Program menu.control-panel-uninstall
    • Select your display driver from the list and click on
    • Restart your computer when the uninstallation completes.
    • Press Windows + R button once your PC boots up.
    • Type in devmgmt.msc in the dialog box and hit enter.
    • Right-click on the display driver and select update graphics driver.display-graphics-update

    If the update isn’t downloaded automatically by this time, your PC will download the necessary drivers itself and will restart involuntarily.

    Check if the error resolves or not. If not, apply the next methods.

    Follow your guide to solve Origin not downloading.

    Method 2. Update Unreal Engine

    Unreal Engine often gets new updates to reduce bugs and glitches from the previous version. If you are having trouble just because of an outdated unreal engine, installing the revised version will help you get out of the issue.

    Here is the process of updating the unreal engine:

    • Open Epic Game’s launcher from your computer.
    • Go to the libraryepic-game-library
    • Look for the Engine versions in there.
    • Double click on add versionEngine-versions

    A notification message will appear when the updating process starts. Follow the on-screen instructions to complete the update.

    I would recommend you to check for windows updates also. Updating windows can resolve the matter.

    Also, check our exclusive tutorial on how to stream Origin games over Steam.

    Here’s how you can update windows:

    • Press Windows + S keys to get into the search box.
    • Type in check for updates in the box and hit enter.Windows-updates-check
    • Check if any updates are available.

    Follow on-screen commands to complete the process.

    Check our latest post if you are facing Origin Won’t open or respond issues.

    Solution 4: Disabling on-board Graphics

    Another thing to try is completely disabling the onboard graphics on your computer. This might help if only changing the preference of the graphics isn’t enough to make the problem go away. Do note that this will not affect your computer’s performance or functionality; only now, your dedicated graphics will be doing the entire weight lifting while the in-built ones will stay inactive. Make sure that you are logged in as an administrator before proceeding.

    1. Press Windows + R, type “devmgmt.msc” in the dialogue box, and press Enter.
    2. Once in the device manager, navigate to Display adapters and select the on-board
    3. Now, right-click on it and select Disable.Disabling on-board Graphics
      Disabling on-board Graphics

    For a short moment, your screen will probably go blank but will come back up. Here, the computer is shifting completely to your dedicated graphics. Save changes and exit. Now try launching Unreal Engine and see if the issue persists.

    Обновите Unreal Engine, Windows и Steam

    Если какой-либо из этих компонентов устарел, у вас обычно возникают проблемы со связью. Если соединение плохое, игра не может работать должным образом. Это очень распространенная повторяющаяся проблема, о которой пользователи часто забывают.

    Метод обновления Unreal Engine немного утомителен, но Windows и Steam обновляются мгновенно. Убедитесь, что вы вошли в систему как администратор и все делаете правильно. Сначала мы обновим Unreal Engine.

    • Откройте холл и пройдите в библиотеку.
    • Оказавшись в библиотеке, вы можете увидеть версию движка вверху. Если обновление доступно, вы увидите рядом с ним знак плюса.
    • Нажмите «Добавить версии». Когда вы нажмете на нее, вам будет предложено установить новый движок. Загрузите соответствующую версию движка и нажмите «Обновить».

    После обновления Unreal Engine мы обновим Windows.

    • Щелкните Windows + S, введите «обновить» в диалоговом окне и откройте результат обновления при повторной отправке.
    • Теперь нажмите кнопку Проверить наличие обновлений. Теперь Windows будет автоматически проверять сервер в сети, чтобы узнать, доступно ли обновление для установки.

    Наберитесь терпения и дайте процессу завершиться. Когда процесс завершится, перезагрузите компьютер, если будет предложено. После перезапуска выполните следующие действия, чтобы обновить Steam.

    • Запустите клиент Steam и убедитесь, что у вас есть активное интернет-соединение.
    • Как только клиент проверит серверы в сети, он автоматически загрузит последнее обновление. После загрузки обновления перезагрузите компьютер.

    Проверьте файлы игры в Steam

    Поврежденные игровые файлы также может привести к потере вашего устройства D3D. Чтобы исправить ошибку, вы можете проверить файлы в Steam. Пожалуйста, следуйте инструкциям ниже.

    Шаг 1: Запустите Steam и нажмите BILIOTECK под категорией, чтобы увидеть список игр.

    Шаг 2: Щелкните правой кнопкой мыши игру, которая потеряла устройство D3D, и выберите «Свойства».

    Шаг 3: Щелкните вкладку ЛОКАЛЬНЫЕ ФАЙЛЫ. Затем выберите ЛИЧНЫЕ ФАЙЛЫ игры.

    Шаг 4: Дождитесь завершения процесса и нажмите ЗАКРЫТЬ.

    После проверки связанных файлов вы можете перезапустить игру и посмотреть, исчезнет ли ошибка.

    Solution 8: Disable Full-screen mode

    You can try to disable the Fullscreen mode in the game that you are trying to play because this has reportedly fixed the issue for some users. Being in Windowed mode is known to fix this issue for some Unreal Engine Games.

    Solution 7: Updating Graphics Drivers

    Graphics drivers are the main modules that enable the communication between your Graphics hardware and the operating system (applications or games etc.). If the graphics drivers themselves are not working properly, you will experience issues with almost all graphics demanding applications like Unreal Engine. In this solution, we will uninstall your existing graphics drivers and install newer ones later on.

    1. Download and install DDU (Display driver uninstaller) from its official website.
    2. After installing Display Driver Uninstaller (DDU), launch your computer in safe mode. You can check our article on how to boot your computer into safe mode.
    3. After launching the DDU, select the first option “Clean and restart”. This will uninstall the current drivers completely from your computer.
      Cleaning Drivers
    4. Now after the uninstallation, boot your computer normally without safe mode. Press Windows + R, type “devmgmt.msc” in the dialogue box and press Enter. Right-click on any empty space and select “Search for hardware changes”. The default drivers will be installed. Try launching the Display Capture and check if this solves the problem.
      Note: You might have to perform solution 1 again after this step.
    5. In the majority of the cases, the default drivers will not work for you so you can either install the latest drivers through Windows update or navigate to your manufacturer’s website and download the latest ones.
    6. After you have installed the drivers, restart your computer and check if the problem is solved.

    Try these methods:

    You are not required to attempt all of them. Simply work your way down on the list until you discover one that suits your needs.

    Method 1: Update Unreal Engine and Windows

    Unreal Engine’s developers will continue to release new versions. The revised version will correct any errors that may have caused this problem. As a result, you should try installing the most recent version to see if it resolves the issue. I’m hoping it does. If not, there are still a few options to consider. Follow these steps to update Unreal Engine :

    1. Go to the Library after opening the Epic game’s Launcher.

    Library option in the Epic Games Launcher client
    Library option in the Epic Games Launcher client

    1. On the right pane of the library section, you’ll notice Engine Versions, with the option to +Add Versions below it if an update is available.
    2. When you double-click the Add Version option, a message asking you to install the new engine will display. Follow the on-screen steps to install the updated version, then choose Update.

    Follow these steps to update windows :

    1. To open the search box, press the Window + S keys together, then type Check for Updates in the search prompt and hit Enter.

    Search results for Check for Updates
    Search results for Check for Updates

    1. Select the Check for Updates option from the Windows Update pane. This will cause Windows to search the internet for any available updates.

    Method 2: Update Graphics driver

    Graphics drivers are the essential components that allow your graphics hardware and operating system to communicate. If your graphics drivers aren’t up to par, you’ll have problems with practically any graphics-intensive program, including Unreal Engine. We’ll delete your current graphics drivers and then install fresh ones later in this method. 

    1. DDU (Display driver uninstaller) may be downloaded and installed from the official website.
    2. Start your PC in safe mode after installing Display Driver Uninstaller (DDU).
    3. Choose the first option Clean and restart after running the DDU. This will totally remove the current drivers from your system.
    4. After you’ve completed the uninstallation, restart your computer normally without using safe mode. Enter devmgmt.msc in the dialogue window by pressing Windows + R. Select Search for hardware changes from the context menu of an empty spot. Drivers will be installed by default. Check to see if running Display Capture addresses the problem.

    Solution 6: Disabling Overclocking and SLI Technology

    Overclocking means making the processor perform short-lived burst computations to give your PC a push in its processing power. When it does this, the temperature of the processor rises and when it has risen to the limit, it reverts back to normal processing. During this time, the processor cools off and hence gets ready to perform another burst when it is cool enough.


    SLI Technology

    Despite the advanced features and usefulness of overclocking, we received several reports from users where they reported that disabling overclocking for both the CPU and graphics card fixed the issue. It seems that the Unreal Engine is not optimized to run in an accelerated overclocked environment.

    Furthermore, on top of disabling overclocking for graphics/CPU, we also received reports that disabling SLI also did the trick for numerous users. SLI is a brand name managed by NVIDIA whose primary purpose is to link two graphics cards together so their power can be combined. Like the case of normal overclocking, Unreal Engine also has trouble when SLI is active. Hence you should try disabling it from your computer and see if this does the trick.

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    Solution 5: Disabling Antivirus/Firewall Software

    Antivirus software keeps you safe by analyzing all the system files in your computer and also checking all the running processes which seem to take up resources. However, there are numerous instances where it marks a ‘verified’ process as malware; hence called a false positive. This situation happens with a lot of different games and is known to either disable the game from running altogether or not granting it enough permissions to access the said resources. The same is the case with Antivirus software and Unreal Engine.


    Disabling Antivirus Software

    Hence you should try disabling your Antivirus software. You can check out our article on How to turn your Antivirus off. After disabling your Antivirus, restart your computer and try streaming again. If disabling the Antivirus doesn’t work, you can try uninstalling it and see if it does the trick for you. Some noticeable Antivirus software that was causing issues was Avast and AVG. Nonetheless, you should try disabling whichever Antivirus you have and see if this does the trick.

    Источники

    • https://www.softwaretesttips.com/unreal-engine-is-exiting-due-to-d3d-device-being-lost/
    • https://windowsbulletin.com/ru/%D0%B8%D1%81%D0%BF%D1%80%D0%B0%D0%B2%D0%B8%D1%82%D1%8C-%D0%BD%D0%B5%D1%80%D0%B5%D0%B0%D0%BB%D1%8C%D0%BD%D1%8B%D0%B9-%D0%B4%D0%B2%D0%B8%D0%B6%D0%BE%D0%BA-%D0%B7%D0%B0%D0%B2%D0%B5%D1%80%D1%88%D0%B0%D0%B5%D1%82%D1%81%D1%8F-%D0%B8%D0%B7-%D0%B7%D0%B0-%D0%BF%D0%BE%D1%82%D0%B5%D1%80%D0%B8-%D1%83%D1%81%D1%82%D1%80%D0%BE%D0%B9%D1%81%D1%82%D0%B2%D0%B0-d3d/
    • https://techisours.com/d3d-device-being-lost/
    • https://appuals.com/how-to-fix-the-error-unreal-engine-is-exiting-due-to-d3d-device-being-lost/
    • https://10scopes.com/unreal-engine-is-exiting-due-to-d3d-device-lost/
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